When I started the freelance journey as an independent system integration & API specialist, my ex-employer deliberately withheld the job reference. As a result, the first client assignment could not start properly. After countless attempts to resolve it with the ex-employer directly and in good faith, I still failed. Therefore, I turned to Annette for help. The experience with her was pleasant and the conflict resolved in a timely manner. Within 2 weeks, I received the needed reference and was able to proceed with the client assignment. I highly appreciate the professionalism and dedication Annette has shown. Not only she has delivered legal assistance in good quality, but also she cares about client’s concern, find ways for cost saving. Thank you, Annette.